Back in (mobile) Action

After the apparent demise of my laptop recently, I was left without mobile computing options. Thankfully I’ve got the laptop back now. They replaced the video card and all seems to be well. My HP zt3010us is computing well again. It actually took two tries to get it fixed. I dropped it off at the local Best Buy, and they shipped it to Chicago. The folks in Chicago re-seated the video card and thought all was well. It was fast turn around, but the problem wasn’t fixed. After the first fix, the machine would sometimes boot, but it had lots of garbage on the screen and would lock up after a couple of minutes. The first time out they charged me for the privilege even though they didn’t do much of anything. I took it back last Saturday, they shipped it to Chicago again, replaced the video card this time, and shipped it back. I got it on Wednesday. And because it was a re-do, they didn’t charge me at all the second time. I’m pretty happy with Best Buy’s Geek Squad at this point. It was really cheap then to get my laptop repaired. They were cheerful, and I’m totally blown away at how fast they got my computer back to me. It’s working great now, and I have the oh-so-geeky Geek Squad to thank for that. I’ve never used the Geek Squad before, but my impression of them is they rock. And note, I didn’t have any special warranty on the laptop. They just took it in and worked on it. So thanks to the Geek Squad guys at the Coral Ridge Best Buy store in Coralville.